Privacy Policy

🛡️ Privacy Policy — Peonmate Hardware
Effective Date: November 2025
Website: www.peonmate.com
Company: Peonmate Hardware, Dhaka, Bangladesh
At Peonmate Hardware, your privacy and data security are our top priorities. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, mobile services, or digital platforms.
🔹 1. Information We Collect
We collect information to ensure a smooth and personalized experience:
Personal Data: Name, phone number, email, address, etc.
Payment & Order Details: Billing info, purchase history, transaction records.
Technical Data: Device type, browser version, cookies, and IP address.
Interaction Data: Feedback, survey responses, and communication logs.
🔹 2. How We Use Your Information
Your information is used for:
Processing orders, payments, and deliveries.
Enabling subscriptions (Ebook, Newsletter, Courses, Quiz, Events).
Sending order updates, new offers, and personalized recommendations.
Improving website performance and user experience.
Preventing fraud and ensuring safe transactions.
🔹 3. Data Protection & Security
We use SSL encryption, secure gateways (bKash, Nagad, SSLCommerz), and trusted plugins to keep your data safe.
Access to customer data is limited to authorized team members only.
🔹 4. Cookies Policy
Cookies help us personalize your experience.
You can disable cookies anytime through your browser, but some site functions may be limited.
🔹 5. Third-Party Services
We partner with trusted third parties such as:
Google Analytics (for site performance insights)
Payment processors (for secure payments)
Each third party follows their own privacy standards.
🔹 6. Your Rights
You have full control over your data.
You can request to access, update, or delete your information at any time by contacting:
📧 support@peonmate.com
🔹 7. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our business or legal requirements.
Any updates will be posted here with a revised Effective Date.
🧰 About Us — Peonmate Hardware
Welcome to Peonmate Hardware, Bangladesh’s first smart hardware and service platform, where you can buy tools, book repair experts, and learn maintenance skills — all in one place.
We bridge the gap between quality tools, trusted service providers, and home improvement knowledge, empowering every individual to repair, build, and manage better.
💡 Our Mission
To make home and industrial maintenance easy, affordable, and accessible for every household and workplace in Bangladesh.
🎯 Our Vision
To be Bangladesh’s most trusted digital ecosystem for hardware tools, DIY solutions, and on-demand technical support.
🧱 What We Offer
We are not just a tool store — we are a complete ecosystem.
Category Description
Ebook Illustrated DIY & Maintenance Guides for home and professionals.
Newsletter Weekly maintenance tips, product reviews & exclusive updates.
YouTube Tutorials, repair hacks, product demos & DIY challenges.
Certificate Course Online training programs on maintenance, safety & technical skills.
Quiz Competitions Fun learning and engagement programs with prizes.
Blog Articles on repair, hardware technology & sustainable living.
Event Live workshops, webinars & community repair drives.
Printables Checklists, repair logs, posters, and infographics.
E-commerce Buy original tools, materials & accessories online.
🔧 Why Choose Peonmate?
✅ 100% authentic & verified products
✅ Trained & trusted service experts
✅ Fast home delivery across Bangladesh
✅ Transparent pricing and secure payments
✅ Free learning resources & DIY guides
👉 Peonmate — Fixing Made Simple.
📁 Portfolio — Peonmate Hardware
🏗️ Company Overview
Brand Name: Peonmate Hardware
Founded: 2025
Head Office: Dhaka, Bangladesh
Website: www.peonmate.com
Industry: Hardware • E-commerce • On-demand Service • Education
🧱 Core Services
Service Description
E-commerce Tools Store Online shop for authentic tools, machinery & accessories.
Repair & Maintenance Booking Book verified technicians for home, office & industrial services.
DIY & Gardening Division Products and training for home improvement & self-repair.
Digital Content & Learning eBooks, blogs, video tutorials, and certification courses.
Events & Quizzes Engaging learning events for community building.
⚙️ Technical Foundation
Platform: WordPress + WooCommerce
Security: SSL, anti-spam firewall, encrypted payments
Payment Methods: SSLCommerz, bKash, Nagad, Rocket, VISA/MasterCard
Delivery Network: Nationwide coverage via courier partners
📊 Strengths & Achievements
✅ 500+ verified tools & hardware items
✅ 100% customer satisfaction record
✅ Growing community of DIY enthusiasts
✅ Active YouTube & Newsletter presence
✅ Partnered with 10+ local workshops and suppliers
🤝 Collaboration & Partnership
Peonmate welcomes partnerships with:
Tool importers & local manufacturers
Training institutions
Maintenance service providers
Construction & interior design firms
📩 For collaboration: business@peonmate.com
📞 Customer Care: +880 1902-226009
🌿 Tagline
“Peonmate Hardware — Bangladesh’s Smart Fixing Partner.”